Quick Service Technician

Job Descriptions and Responsibilities

1. Treat customers and fellow employees as you would want to be treated.
2. Perform prompt, efficient and clean services to ensure customer satisfaction, maintaining a responsive and cheerful attitude.
3. Maintain proper care, control and maintenance of all shop equipment, keeping close inventory control over special tools used.
4. Maintain clean and safe quick service area.
5. Assist when available in properly routing vehicles to be serviced to appropriate parking areas and assist when available in customer vehicle pickup.
6. Develop and maintain a thorough working knowledge of all repair procedures and proper certification through Manufacturer Training and ASE Testing.
7. Assist when necessary with courtesy car driving and other parts of material pickups and exercise safe driving habits at all times.
8. Attend and participate in all scheduled meetings.
9. Ensure proper appearance in accordance with company dress code.
10. Promote good customer relations by setting good examples of professionalism, manners, attitude and appearance at all times.
11. Support all departments in the dealership and ensure the customer satisfaction policies are followed.